There is always scope for improvement. Perfection is a moving goal. Improvement is measured through business results. There is an unknown improvement sequence that will bring best results in your unique business situation. These are some of the beliefs that have been shaping our services.
Who this course is for:
- Anyone who loves to learn and write SOP.
- Employees entrusted with SOP Development
- Quality Control Personnel
- Quality Consultant
- Quality Manager
- Department Manager
Have you ever had one of the following thoughts?
- I/my team don't fully understand how our day-to-day work contributes to the bigger picture of the organisation?
- I/my team can't really tell how well we are performing from day to day/week to week against our goals?
- We don't even have goals - we just do our job
- I want to stand out from the crowd and lead the improvement of my/my teams’ performance
- I/my team do not understand what "good quality" looks like for our work
- We do not seem to understand the true root causes of our problems - we just repeatedly fix the same problems as they arise
- Improvement projects are only done by project people and senior leaders - we don't get engaged
- We do not have good documented standard procedures for our work
- People do work in very different ways depending on their personal preference
- Generally... its chaotic and disorganised in our organisation
These courses will help tackle a lot of these common frustrations – and help springboard your personal growth and provide you with a set of transferable standards/questions in your own mind that you can take with you and apply in literally any job, in any industry (or even sports teams).
What This Course Is Not
- This is not a primer course designed to upsell you.
- This course is the complete package you need to begin making an immediate impact.
- This is not a course focused on statistical approaches.
- Statistical approaches distract from the human side of process improvements.
- Utilization of alternative methods of measuring problems and tracking results.
- Statistical requirements lead people to overlook problems where the data does not fit into the specific model and boxes cannot be checked.
- This is not BPM. BPM is a much more technical approach that requires understanding a complex model
